In our continuing commitment to transparency, click here to watch a video of my 2013 Spring Forum for our employees, boards, and physicians. I also want our community stakeholders to understand the journey we are on and the progress we have made. I presented this Forum 15 times across our System over a three-week period. [...]
While picking up a prescription recently, I had the opportunity to tour our St. Luke’s Boise pharmacy and talk to staff members who, I was delighted to discover, are incorporating our vision and strategy every day in all they do. I visited with Pharmacy Operations Manager Mike Griffiths and was so impressed with his clarity [...]
TEAMwork works, and St. Luke’s Clinic Internal Medicine (SLIM) Parkcenter has proven just how powerful it can be. TEAMwork is St. Luke’s application of lean principles. It’s our management operating system. TEAMwork stands for timely, effective, accountable, measureable work. And it’s making its way through St. Luke’s Health System as we gain on our Triple [...]
It is with excitement and a great deal of pride that I share with you the news that St. Luke’s has been accepted into the Medicare Shared Savings Program (MSSP). Our participation as Idaho’s first and only MSSP participant was effective Jan. 1. For a long time, we have known, and I have been saying, that [...]
Dr. Mark Roberts, a pediatric hematologist/oncologist and St. Luke’s Health System medical director for research, is putting finishing touches on our first-ever symposium to bring together leaders in research across industries for information-sharing and brainstorming. We’re making plans to sponsor a daylong symposium Feb. 1, and we think the mix of physicians, scientists, academics, and [...]
Editor’s note: What follows is a white paper that attempts to pull together many of the disparate and complex challenges confronting health systems in the United States and highlights solutions St. Luke’s Health System is developing to transform care. Summary Health care costs continue to spiral out of control for multiple reasons, primarily: Fragmented care [...]
Editor’s note: My article that follows originally appeared as a column titled “What hospitals can learn from car manufacturers” in the Idaho Statesman’s Business Insider last month. High-performing organizations learn from others, no matter the industry, and St. Luke’s Health System is transforming in part by adopting from best-in-class performers in other fields. We have been using [...]
I want to share with you my thoughts about what the elections this week mean for St. Luke’s Health System. Here is the external environment: President Obama has been reelected to another four-year term, the Democrats have the majority in the U.S. Senate, and the Republicans retain control of the U.S. House of Representatives. We [...]
As most of you know, I hold forums twice a year throughout St. Luke’s Health System. Spring forums look forward, and last spring, I reviewed our strategy around accountable care, myStLuke’s, Healthy U, and the Medicare Shared Savings Program. If you’d like to view a video of that forum, you can watch it at http://drpate.stlukesblogs.org/2012/04/19/my-spring-report-to-st-lukes-health-system/. [...]
All St. Luke’s employees, physicians, and patients, and family members and others who participate in the care of St. Luke’s patients, have a role to play as we continue our transformation and work to deliver accountable care. Here are the top five things you can do: Promote Patient and Caregiver Satisfaction Employees can demonstrate their [...]
