Saluting Nurses and Nurse Leaders During National Nurses Week

It is National Nurses Week, and I wanted to take a moment to recognize nurses everywhere for all that they do in so many different roles. Those who know me know that I am a tremendous supporter of nurses, and particularly supportive of Magnet hospitals because of what that designation means concerning the culture of [...]

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Qualis Awards Spotlight Great St. Luke’s Work

Two clinical improvement initiatives from St. Luke’s were recognized by Qualis Health, the well-known care management organization that oversees quality for the Medicare program in our region, at the state-wide Quality and Patient Safety Conference held in Boise on April 5.  These two projects were selected from numerous submissions and were among four chosen for [...]

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St. Luke’s Heart: ‘We do great work here.’

Our improved metrics and transparency efforts are proving beneficial in all sorts of ways and all across St. Luke’s Health System. At St. Luke’s Heart, efforts to combine outcomes and other data for a first-ever report on our cardiac, thoracic, and vascular services prove what our talented physicians and staff members in those areas have [...]

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Patient Activation: ‘How do we turn the tables?’

Watch this short video to learn more about patient empowerment.  

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Public Health: ‘The prognosis for accountable care … is excellent!’

Since 1995, the first full week in April has been National Public Health Week, providing the American Public Health Association and other organizations the opportunity to bring attention to health improvement. I recently met with Elke Shaw-Tulloch, administrator for the Idaho Department of Health and Welfare’s Division of Public Health. We discussed the fact that [...]

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The Big Question for Health Care: Who is Your Customer, Really?

At our annual St. Luke’s Health System Summit in February, we were honored to have Gary S. Kaplan, M.D., chairman and CEO of Virginia Mason Health System in the Seattle area, provide a keynote address regarding the Virginia Mason Production System (VMPS). Read St. Luke’s Health System Vice President of Performance Excellence Mike Reno’s report [...]

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St. Luke’s Infection-Free Future: Project Zero

Project Zero is an example of St. Luke’s Triple Aim in action. Its success is contributing to better care and lower costs. We have many such examples of innovative efforts led by physicians – in this particular case, by Drs. Kevin Shea and Howard King – that we are profiling on the blog.   Having [...]

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St. Luke’s Perioperative Clinic Focuses on Best Possible Outcomes

The reason that I am so optimistic that St. Luke’s can transform health care is that our physicians and our employees are leading the transformation. I have the chance here to feature the work of our physician leaders, and I will continue to share stories of improvements they are leading.   In today’s post, I’m [...]

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St. Luke’s Outpatient Pharmacies Advance Patient Safety and Care

While picking up a prescription recently, I had the opportunity to tour our St. Luke’s Boise pharmacy and talk to staff members who, I was delighted to discover, are incorporating our vision and strategy every day in all they do.  I visited with Pharmacy Operations Manager Mike Griffiths and was so impressed with his clarity [...]

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Update on the FTC Investigation: a Disappointment, but No Deterrent to Right Solutions

I am writing with an update on the investigation by the Federal Trade Commission (FTC) and the Idaho Attorney General’s Office. We learned late yesterday that the FTC and the AG have decided to file a complaint in federal court against St. Luke’s. This action is related to the lawsuit filed by Saint Alphonsus and [...]

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