I’ve asked Dr. Samantha Collier, St. Luke’s chief quality officer, to share her observations about quality and how quality is achieved. Her ideas are presented here. I’ve introduced Dr. Collier in a previous post, and you’ll be hearing more from her and other members of our executive team as our journey of transformation continues. St. [...]
I had the chance to talk about St. Luke’s transformation before many of Idaho’s most influential and visionary executives at an Arid Club breakfast this morning. Here’s my diagnosis of what’s going on now for employers and our challenge to regional leaders.
It is with great pleasure and tremendous appreciation that I write to update you about some very significant recognitions we are receiving and to thank you for all that you have done to earn them. Last week, Thomson Reuters announced that St. Luke’s Health System was ranked as one of the top 50 health systems [...]
I’ve written previously about why we must change the care model. Today, I want to look at medical homes and their potential as part of that transformation. They go by many different names, including patient-centered medical homes and primary care medical homes. For simplicity’s sake, I will refer to them as medical homes. What is [...]
I’ve been asked to take part in the Boise Metro Chamber of Commerce‘s 2012 Legislative Forum this week on health insurance exchanges, and thought I’d share some of my perspective here. What are health insurance exchanges? Health insurance exchanges are new marketplaces intended to create a more organized and competitive market for health insurance by [...]
My recent experience as a patient at St. Luke’s reminded me of Sy Sperling’s TV commercials, where he would declare, “I’m not only the Hair Club President, I’m also a client!” More about that in a minute. Many of you know that a year ago, I decided that if I was going to be an [...]